Terms and Conditions | Paddodruppels.com

Table of Contents

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of the Right of Withdrawal
Article 9 – The Price
Article 10 – Conformity and Warranty
Article 11 – Delivery and Execution
Article 12 – Duration Transactions: Duration, Termination and Renewal
Article 13 – Payment
Article 14 – Complaints Procedure
Article 15 – Disputes
Article 16 – Additional or Deviating Provisions

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

Cooling-off period: the period during which the consumer can exercise their right of withdrawal.
Consumer: the natural person who is not acting in the exercise of a profession or business and enters into a distance agreement with the entrepreneur, as well as the legal person acting in the exercise of a profession or business who enters into a distance agreement with the entrepreneur.
Day: calendar day.
Duration transaction: a distance agreement relating to a series of products and/or services where the delivery and/or purchase obligation is spread over time.
Durable data carrier: any medium that enables the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unchanged reproduction of the stored information.
Right of withdrawal: the possibility for the consumer to withdraw from the distance agreement within the cooling-off period.
Model withdrawal form: the withdrawal form made available by the entrepreneur that a consumer may complete when exercising their right of withdrawal.
Entrepreneur: the natural or legal person who offers products and/or services to consumers remotely.
Distance agreement: an agreement concluded within a system organized by the entrepreneur for distance selling of products and/or services, whereby up to and including the conclusion of the agreement only one or more means of distance communication are used.
Means of distance communication: any means that can be used for concluding an agreement without the consumer and entrepreneur being present in the same place at the same time.
Terms and Conditions: the present Terms and Conditions of the entrepreneur.

Article 2 – Disputes

All agreements between the entrepreneur and the consumer to which these terms and conditions apply are exclusively governed by Dutch law, even if the consumer resides abroad.
The Vienna Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Article 3 – Applicability

These terms and conditions apply to every offer made by the entrepreneur and to every distance agreement and order concluded between the entrepreneur and the consumer.
Before the distance agreement is concluded, the text of these terms and conditions will be made available to the consumer. If this is reasonably not possible, it will be indicated that the terms and conditions can be inspected at the entrepreneur’s premises and will be sent free of charge upon request.
If the agreement is concluded electronically, the terms and conditions may be provided electronically in such a way that they can easily be stored on a durable data carrier.
If specific product or service conditions apply in addition to these general terms and conditions, the consumer may always rely on the provision that is most favorable to them in case of conflicting terms.
If one or more provisions in these terms and conditions are null and void or annulled, the remaining provisions will remain fully in force. The invalid provision will be replaced with a provision that most closely reflects the original intent.
Situations not covered by these terms must be interpreted in accordance with the spirit of these terms and conditions.
Onduidelijkheden over de uitleg of inhoud van één of meerdere bepalingen van onze voorwaarden, dienen uitgelegd te worden ‘naar de geest’ van deze algemene voorwaarden.

Article 4 – The Offer

If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to change or adjust the offer.
The offer contains a complete and accurate description of the products and/or services offered. Descriptions are sufficiently detailed to allow a proper assessment of the offer by the consumer.
Images used by the entrepreneur are a truthful representation of the products and/or services offered.
Obvious mistakes or errors in the offer are not binding on the entrepreneur.
All images and product specifications are indicative and cannot lead to compensation or dissolution of the agreement. Product images represent the offered products as accurately as possible. However, the entrepreneur cannot guarantee that displayed colors exactly match the real product colors.
Each offer includes information that makes it clear to the consumer what rights and obligations are associated with accepting the offer, including:

the price including taxes
possible shipping costs
how the agreement will be concluded
whether the right of withdrawal applies
payment, delivery, and execution methods
the period for acceptance of the offer
whether the agreement will be archived and accessible
how the consumer can correct input errors before concluding the agreement
available languages for the agreement
applicable codes of conduct
the minimum duration of the agreement for continuous transactions
de minimale duur van de overeenkomst op afstand in geval van een duurtransactie.

Article 5 – The Agreement

The agreement is concluded at the moment the consumer accepts the offer and complies with the associated conditions.
If the agreement is concluded electronically, the entrepreneur will confirm receipt of the acceptance electronically without delay.
The entrepreneur will take appropriate technical and organizational measures to secure electronic data transfer and provide a secure web environment.
The entrepreneur may verify whether the consumer can meet payment obligations and may refuse orders or attach additional conditions if justified.
Each agreement is concluded subject to sufficient availability of the products concerned.

Age Requirement
All products sold on this website are restricted to persons aged 18 years or older. By placing an order you confirm that you are at least 18 years old.
If there is any doubt about the customer’s age, the entrepreneur may request identification or cancel the order.
Liability and Use
Purchasing products through this website is done entirely at your own risk. We cannot be held responsible for damages resulting from possession or use of the delivered products.

You confirm that you have read and understood the product information page and will follow all instructions and warnings provided.

Customers are personally responsible for the safe storage of ordered products and must keep them out of reach of children, animals, and vulnerable persons.

All products are strictly not intended for human consumption.

Our products are sold exclusively for research purposes. We are not liable for use for any other purposes.

 You have carefully read and understood the information page about the product. Please follow all instructions about the product given on our website, and observe all warnings.

 You are personally responsible for the care of ordered products. Keep them in a safe place, out of reach of children, pets and people with impaired judgment.

 All our products are definitely not for human consumption and should be kept out of the reach of children, animals and people who are less responsible at all times.

 All our products are sold exclusively for RESEARCH and RESEARCH purposes. We are therefore not liable if used for purposes other than the aforementioned. Most of our products are NOT FOR HUMAN CONSUMPTION.

 Anyone buying from our webshop must be 18 years of age or older. If in doubt, we may cancel an order, and ask for identity information.

 We shall never be liable for any consequences arising from use other than that listed above. In research & investigation, we therefore assume that you have sufficient knowledge to do so.

Article 6 – Right of Withdrawal

On delivery of products:

Consumers have the right to withdraw from the agreement within 14 days without giving any reason.
The withdrawal period begins the day after the consumer receives the product.
During the withdrawal period the consumer must handle the product and packaging carefully.
If the consumer exercises the right of withdrawal, the product must be returned with all accessories and, where reasonably possible, in its original condition and packaging.

Article 7 – Costs in Case of Withdrawal

With the delivery of services, the consumer has the option of dissolving the agreement without giving reasons for at least 14 days, starting from the day of entering into the agreement.
To make use of his right of withdrawal, the consumer will comply with the reasonable and clear instructions provided by the entrepreneur in the offer and/or at the latest at the time of delivery.

Article 7 – Costs in Case of Withdrawal

If the consumer exercises the right of withdrawal, the cost of returning the product will be borne by the consumer.
Refunds will be processed within 14 days after withdrawal, provided the returned product has been received or proof of return shipment has been provided.
If the product is damaged due to careless handling by the consumer himself, the consumer is liable for any decrease in value of the product.
The consumer cannot be held liable for depreciation of the product if not all legally required information on the right of withdrawal has been provided by the entrepreneur, this must be done before the conclusion of the purchase agreement.

Article 8 – Exclusion of the Right of Withdrawal

The entrepreneur can exclude the consumer’s right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the contract.
Exclusion of the right of withdrawal is only possible for products:

made according to consumer specifications
clearly personal in nature
which cannot be returned due to their nature
that spoil or age quickly
whose price depends on financial market fluctuations
newspapers and magazines
unsealed audio/video recordings or software
sealed hygienic products that have been opened

 Exclusion of the right of withdrawal is only possible for services:

concerning lodging, transportation, restaurant business or leisure activities to be performed on a certain date or during a certain period;
The delivery of which began with the consumer’s express consent before the expiration of the cooling-off period;
Regarding betting and lotteries.

Article 9 – The Price

Prices stated in the offer will not be increased during the validity period of the offer, except for price changes due to VAT changes.
All prices listed include VAT.
The entrepreneur is not liable for printing or typographical errors.
Price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated it and:

they are the result of statutory regulations or provisions; or
the consumer has the authority to terminate the agreement as of the day the price increase takes effect.

 The prices mentioned in the offer of products or services include VAT.

 All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. In case of printing and typesetting errors, the entrepreneur is not obliged to deliver the product according to the incorrect price.

Article 10 – Conformity and Warranty

The entrepreneur guarantees that products comply with the agreement, product specifications, and applicable legal requirements.
Legal warranty applies to all products.
Defects must be reported within two months after discovery.
Any defects or faulty products delivered must be reported in writing to the entrepreneur within 2 months of discovery.
The warranty does not apply if:

the consumer has repaired and/or modified the delivered products himself or had them repaired and/or modified by a third party;
the delivered products have been exposed to abnormal conditions or otherwise carelessly treated or have been treated contrary to the instructions of the entrepreneur and/or on the packaging;
the defectiveness is wholly or partly the result of regulations which the government has imposed or will impose on the nature or quality of the materials used.

Article 11 – Delivery and Execution

Orders will be executed with due care.
The delivery address is the address provided by the consumer.
Orders will be processed as quickly as possible and within 30 days at the latest, unless otherwise agreed.
Delivery times are indicative and do not entitle the consumer to compensation.
In case of dissolution in accordance with the paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but at the latest within 14 days after dissolution.
If delivery of an ordered product proves impossible, the entrepreneur will make an effort to provide a replacement item. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement article is being delivered. With replacement articles, the right of withdrawal cannot be excluded. The costs of any return shipment shall be borne by the entrepreneur.
The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless otherwise expressly agreed.

Article 12 – Duration Transactions

Cancellation

The consumer may at any time terminate a contract entered into for an indefinite period and which extends to the regular delivery of products (including electricity) or services, subject to agreed termination rules and a notice period not exceeding one month.
The consumer may terminate a fixed-term contract, which extends to the regular delivery of products (including electricity) or services, at any time at the end of the fixed term, subject to agreed termination rules and a notice period not exceeding one month.
The consumer may enter into the agreements mentioned in the previous paragraphs:

cancel at any time and not be limited to cancellation at a particular time or period;
terminate at least in the same manner as they were entered into by him;
always cancel with the same notice period as the entrepreneur has stipulated for himself.

Verlenging

An agreement entered into for a definite period of time, which extends to the regular delivery of products (including electricity) or services, may not be tacitly extended or renewed for a definite period of time.
Notwithstanding the previous paragraph, a fixed-term contract that has been concluded for the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer can terminate this extended contract by the end of the extension with a notice period not exceeding one month.
A fixed-term contract that has been concluded for the regular delivery of products or services may be tacitly renewed for an indefinite period of time only if the consumer may terminate it at any time with a notice period of up to one month and a notice period of up to three months in the event that the contract extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
A limited duration agreement to regularly deliver daily, news and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period.

Duration

Als een overeenkomst een duur van meer dan een jaar heeft, mag de consument na een jaar de overeenkomst te allen tijde met een opzegtermijn van ten hoogste een maand opzeggen, tenzij de redelijkheid en billijkheid zich tegen opzegging vóór het einde van de overeengekomen duur verzetten.

Article 13 – Payment

Unless otherwise agreed, payments must be made within 7 working days after the start of the withdrawal period.
Consumers must report inaccuracies in payment information immediately.
In case of non-payment by the consumer, subject to legal restrictions, the entrepreneur has the right to charge the reasonable costs made known to the consumer in advance.

Article 14 – Complaints Procedure

The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
Complaints about the performance of the agreement must be submitted to the entrepreneur fully and clearly described within 2 months, after the consumer has identified the defects.
Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.
If the complaint cannot be resolved by mutual agreement, a dispute arises that is amenable to dispute resolution.
A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.
If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, either replace or repair the delivered products free of charge.

Article 15 – Identity of the Entrepreneur

Company name:

Address:
Hoge Zand 39
2512EL The Hague
Netherlands
Phone:
0645291408
Email:
contact@paddodruppels.com
KvK-number:
Chamber of Commerce number:
VAT-number:

Article 16 – Additional or Deviating Provisions

Additional provisions may not disadvantage the consumer and must be recorded in writing or stored on a durable data carrier.

We take the protection of your data seriously and implement appropriate security measures to prevent misuse, loss, unauthorized access, or disclosure.
If you suspect your data is not properly secured, please contact our customer service.